Privacy policy

Introduction

Spirit Medical Communications Group Limited takes your privacy very seriously. This privacy notice explains how personal data is collected, retained and used when you visit our website, and your rights and choices regarding our use of this information. We also provide information on our security measures to safeguard your data, and how to contact us about data privacy matters.

Please review this privacy notice carefully and check it regularly, as it may change from time to time.

 

Who are we?

Spirit Medical Communications Group Limited is the data controller for any personal data collected through our website.

Registered address: Kingston House, Towers Manchester, Wilmslow Road, Didsbury, Manchester, M20 2LX, United Kingdom.

Email: hello@spiritmedcomms.com

Tel: +44 (0)161 820 0100

 

What information do we collect?

Information we collect by automated means

When you visit our website, we collect certain information by automated means, such as your device’s IP address, type of internet browser, actions taken on the site, and date, time and duration of visit.

 

Personal data you provide to us through our website

If you use any forms on the website to contact us, we will collect your name, email address, company name, telephone number and any other personal data you voluntarily provide to us.

 

How do we use personal information?

We take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.

 

Information we collect by automated means

We process the data collected when you visit our website:

  • to deliver personalisation of content and user experience when you visit our website
  • to collect statistical data on the number of people who visit our website, and how they use the site, in order to help us to administer and improve the site.

 

Personal data you provide to us through our website

We process your personal data submitted via our Contact us form:

  • to respond to queries you have submitted to us
  • to further our business relationship with you
  • to communicate with you occasionally about topics that we believe may be of interest to you
  • to provide documents or information you may request
  • for job applicants, to determine potential suitability for employment and to follow up with you to discuss your application.

We will not use or disclose your personal information for any other purpose without your consent, unless otherwise authorised, required or permitted under the laws of England and Wales.

If you no longer wish to receive communications from us, please email hello@spiritmedcomms.com.

 

What legal basis do we have for processing your personal data?

We process your personal data collected through automatic means when you visit our website based on our legitimate interests in improving our website.

We process the personal data you provide to us through our website based on our legitimate interests in responding to your queries, delivering our services to you, partnering with you as a supplier or in connection with our recruitment activities.

 

When do we share personal data?

We may share your personal data with suppliers who provide services on our behalf, such as website development, responding to your enquiries, delivering our services or furthering our relationship with you. We have contracts in place with our data processors to ensure that they hold your personal information securely and process it only in accordance with our instructions and in line with the principles of the GDPR.

We will not sell your personal data. We will not otherwise disclose your personal data to third parties unless we are required to do so by law enforcement or regulatory authorities.

 

How do we secure personal data?

We take your privacy seriously and maintain appropriate technical and organisational measures to protect your personal data and safeguard your rights. Personal data is stored securely and is not transferred outside the United Kingdom.

 

For how long do we keep your personal data?

We do not keep personal data any longer than is necessary to fulfil the purposes set out in this privacy notice, and records are securely and permanently destroyed according to our data retention policy.

 

Your rights in relation to personal data

You have the following rights in respect of personal data that we hold about you:

  • the right to be informed about how your personal data is used
  • the right to access a copy of your personal data held by us
  • the right to rectification of any errors in your personal data held by us
  • the right to erasure
  • the right to restrict processing
  • the right to data portability
  • the right to object
  • rights in relation to automated decision making.

 

We do not operate any automated decision making in relation to personal data.

 

Use of cookies and other technologies

This website uses two types of cookies – functional cookies that are necessary for the site to operate correctly, and cookies that track usage to help us improve the website and user experience. We respect your right to privacy and we have set up the site so you can choose not to allow some types of cookies. Please be aware, however, that blocking some types of cookies may prevent your device from being able to display some information optimally.

For more information and to set your preferences please see our Cookie notice here.

 

Other websites

Our website may contain links to other sites. This privacy policy only applies to our website; when you follow a link to another site you should check their specific privacy policy.

 

How to contact us

If you wish to exercise your rights in respect of your personal data, or to request a copy of any information we hold about you, please email hello@spiritmedcomms.com, telephone +44 (0)161 820 0100 or write to Spirit Medical Communications Group Limited, Kingston House, Towers Manchester, Wilmslow Road, Didsbury, Manchester, M20 2LX, United Kingdom. We will ask you for proof of identify before acting on your request.

If you are unhappy with the response that you receive from us when you exercise your GDPR rights, you have the right to lodge a complaint to the Information Commissioner’s Office. Guidance is available on the ICO’s website: https://ico.org.uk/make-a-complaint/your-personal-information-concerns/.